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Chauffeur Service FAQs

How quickly can I reserve chauffeur service?

We are able to accommodate most chauffeur reservation requests with as little as 3 hours advance notice. Services must be fully pre-paid, and credit card information will be kept on file for any extra charges (such as additional time/mileage, cellular phone bills, etc.)

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Is there a fee if I change my reservation?

There is no fee to change reservations for chauffeur services.

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Is there a fee if I cancel my reservation?

Reservations are fully refundable up until the time the driver and vehicle depart the garage. A penalty will be applied to "no-show" bookings.

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How can I pay for chauffeur services?

1-800-FlyEurope accepts American Express, Discover, Diners, Mastercard, Visa, and checks.

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Do you have "Meet & Greet" Services?

You will be greeted in airports and other public places with a hand-held sign. We can also meet you at your hotel and in other locations.

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How is my reservation confirmed?

A detailed confirmation voucher will be sent to you. If you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. If you reserve online, vouchers are emailed to you immediately upon receipt of payment. In either case, a copy is mailed the next business day.

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Do you have toll-free service from overseas?

Instructions will be provided with your confirmation voucher, so you may contact us toll-free should you require assistance after departure.

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Do you offer customized services?

Yes, but additional advance notice is required to prepare custom itineraries, motorcoach services, and other special requests.

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